Legal Information

Legal & Business Information

Trading name: Ashabi Skincare
Legal company name: ASHABISKINCARE LIMITED
Company number: 16525035
Registered in: England and Wales
Registered office:167-169, Great Portland Street, 5th Floor, London, England, W1W 5PF
Customer service email: Ashabiskincare@gmail.com
Telephone/WhatsApp: +447438553568
Website:

Ashabi Skincare is a handmade skincare brand operated by ASHABISKINCARE LIMITED.

For customer enquiries, orders, returns and other website matters, please contact us using the details above.

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Shipping & Delivery Policy

Last updated: 24/09/26

1. Where we deliver

We deliver round the Globe

If we expand our delivery destinations, we will update this policy accordingly.

1. Where orders are shipped from

Orders placed through our UK website are fulfilled and shipped from the United Kingdom.

1. Processing times

We aim to process orders within:

4 working business days (within the Uk)

Orders may take longer during product launches, promotional periods, holidays or periods of unusually high demand.

1. Delivery times

Once an order has been dispatched, estimated delivery times will depend on the delivery service selected.

Estimated delivery information will be provided at checkout or in your order confirmation.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

1. Delivery address

Customers are responsible for providing a complete and accurate delivery address.

If an incorrect address is provided, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been dispatched.

1. Delayed or missing orders

If your order does not arrive within the expected delivery period, please contact us at: ashabiskincare@gmail.com

We will investigate the delivery with the relevant delivery provider where necessary.

1. Damaged parcels

If your parcel arrives visibly damaged, please contact us as soon as possible and provide photographs of the packaging and product where appropriate.

1. Delivery charges

Delivery charges will be displayed at checkout before you complete your purchase.

1. International delivery

International delivery is not currently available unless expressly stated on the website.

If international delivery becomes available, additional delivery charges, customs requirements, taxes or other applicable charges may apply.